February 19, 2016
As part of ongoing improvements in trying to get only the most important email in front of you, Microsoft have introduced a new Clutter feature.
In much the same way as Junk Mail works, Clutter finds emails it considers as not important (such as mailings, adverts etc) and places them into the new Clutter folder.
To some, this is annoying.
You can turn this feature off thankfully.
To do so, log into Outlook Web App (usually via www.outlook.com )
Then click the cog in the top right, then go to options, and then automatic processing.
You will then see the Clutter option. Take both ticks out and click save.
Restart Outlook and your done !
If you need any help with Office 365 please get in touch.